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tv   Poorly Treated  Deutsche Welle  May 11, 2024 10:15am-11:00am CEST

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said he could not reach conclusive finding a mariana ever seen from me and the entire news team in berlin. thanks for watching the not just another day. so much is happening all at once. we take time to understand. this is the day i'm in that's look at current use events, analyzed by experts and critical thinking is weekdays on d, w the a, b c, dr. bismark a for a is b, c. the g p has been working in a medical practice and head of the for
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a year since he arrived significantly more patients with the mines in the background have been coming in the wood has gotten out to therapy. well treated apparently that's not the case every what over the course of the general population has a migrant background. almost 24000000 people. the it is everyone present the same in the german health care system, the hello. how are you? yeah. so in amman was case the doctor was able to intervene after clinic to and to my way to do to get over it. come every time. yeah. to the 2nd. yeah. your kidney. yeah.
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you go doctor for he diagnosed a manual with 3rd degree renal congestion. the condition can quickly become dangerous. you sent him to hospital for emergency surgery. so when he arrived, he was turned away at the reception desk. even though he had all the necessary paperwork, he had to make an appointment with the roland. you did pop, he was told he had no choice, but to leaks i may see him outside the clinic and hell knows where it happened. i was sure. oh no, no. i stood for about 2 or 3 minutes. i don't help me for somebody to go is i so what i have to do to saw your emergency paper via phone and
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images. people to me directly. i drove up to the, to the table was a full retails me that he called the hospital to talk to the receptionist. he said it was a misunderstanding, and the manual should go back to me. so if it worked fine cannot be just for like i said, blood sometimes as a lot of discrimination with some don't have to forget and then for cause you run blockage can result in kidney damage if he hadn't gone back to dr for a emanuel's renal congestion could have been faithful right to the hospital with questions about the case. the answer. as a general rule,
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no one will be turned away. someone with a medical emergency obviously isn't expected to have an appointment and won't be asked to return after like 2 days. or something, but the reality is all from different says doctor, for a. yeah. all 4 of us has been at some such man, i'm violent as based on i want to admit to patient to doesn't have a phone background, kind of, i really worry about them being turned away basically. and that's how deceptive uses of 2015 been mentioned. it's a kind of with someone with an african background when i shut up the referral phones and i make a mental note to follow up. so i don't want to call and ask if everything worked out in front of the, for me on. and so as club i just clicked it all for me is ok. it's not the only example of racism in the gym and health care system will be coming
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across others. of course, most of us have had some bad experiences with doctors, myself included. however, it happened significantly more often to people with a mind to treat that grant. this is now backed up by the 1st comprehensive study on racism in the gym and health care system, commissioned by the federal ministry for family affairs and carried out. but the send us the integration and migration research. the research team led by a social scientist, she had sent a new evaluated move in 21000 questionnaires and conducted additional interviews by davia to try and verify in god, cynthia. wherever we turned our focus, we saw problems costs. in some cases, these were delay right now, for example, in terms of getting help. but we also saw in the qualities in terms of appointments yourself. to mean we as
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a society should be alarmed about human rights issues in an area such as health and health care. but we're lives are at stake, then it's a matter of life and death. the gluten type and because i'm tired of certain groups are negatively affected. and even then we as a society, need to be concerned and garbage them to cope. and these are hoffman's intense items stuff. that's because i just saw from my a policy among the people affected in too many of those who identify as black ation or most of vitamins should phone to find out what is causing tax fees and see a government unless its another position. i think the health care system is no different from other social institutions that are only adapting to new demographic and social realities. very slowly. i advertising the biggest out the media in the areas we examined. we see that there are still structures in place and disadvantage and certain groups of equipment that they cannot. paddy's tab we want
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to know how this impacts people's everyday. lots, like journalists, so we ask the public by instagram. within a day, people have submission, detailed accounts of negative experience. it's very common, the very fact that black people are spoken to in english or mostly women are addressed in a certain tone of voice. it happens all the time. when i arrived, the emergency doctor took one look at me, turned around and refused to touch me. a doctor who's taking the hippocratic oath would have let me die. and it was because of the color of my skin. in the ambulance, the blue lights are switched off because our boys make a fuss about nothing. my partner doesn't speak german in don't just offices. he is often ignored by the stuff that hours over the don't just themselves say on that websites that they speak english. now we only
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came to the door together. it's definitely humiliating for him not to be able to go to a doctor's office alone. while researching i came across the case of ramsey, she had a problematic medical history but was for adults with painkillers again and again. and not give an appropriate diagnosis until the head of the study about to this the past week. i'm no surprise and that's it. so it is inside that is this. we can also prove, statistically that many muslim women schemes are not taken seriously home from the sounds good onto that. the move in 2 thirds of the muslim women in the studies said the medical stuff, treat them unfairly, or worse than not, that's the face has consequences. 38.9 percent of most of them. women have change doctors because they didn't feel taken seriously. among women who and most affected by racism,
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the secret is 28.8 percent. the provision of the fortune street to the 2 addresses for them to build up. the research shows that there are certain prejudices regarding this with women in that their passive, you have emotional, irrational. i've been on the, there's also the clichy that they're very dramatic about pain with a clichy, often apply to people from turkey, especially women. what of is that they exaggerate their pain symptoms or their hyper sensitive hide in the took off either she got some to buy take at subscribed . we've used that ramsey in low ascent sneak. she seems to have been a victim of exactly this kind of thinking. her family documented her experience for the fellow although she was seriously ill and spent weeks in hospital, she was given an accurate diagnosis. as a result,
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she has lost in health issues. this has taken its toll. today, lindsey a can hardly walk and just quickly exhausted. she had to give us a job as a plaintiff. she doesn't speak much german, but understands everything. we say it all began with a sudden severe back pain. in january 2021. she could hardly move and was practiced by pain in the middle of the night. the doorstep cooled an ambulance rumsey was hospitalized for 10 days, and diagnosed with news which compression seemed drawn to come from the machine you miss to want to read them sent to me. that was the,
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to, in the said to me, we did test nothing wrong with you. the get up hit on the and then everyone was saying the results show you don't have anything. she gets off on the don't make such a fuss or the talk loud. let me share y'all's meal. my name, what type is my mother would call me at night during those 10 days and say we're not doing anything is i'm in so much pain that i wish i could die reversed. she was a screaming and pain on the phone at night and i'm saying please, but tell me they're doing something nurse, i don't want to live. i can't take it anymore. else they me named typical, doomed a treaty to me like that because i'm to can choose from. it wouldn't have happened to a gym and a woman. thank you. to give you open the doctor's face to identify a life threatening heart valve information, either have her heart valve, you. this, it is how many by a thread you see to be a back pain can indicate serious organ disease. so that's why some of the
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diagnostics, the cell important, the right to the hospital, the family filed a written complaint. the clinic is well aware of the case spokes person writes to me that there is no way of investigating how nurse spoke to ramsey. and that's the back pain is not association with heartfelt information but there are now jim and heart center in munich, disagrees back pain, might well be a symptom of heart valve information. another indication that ramsey is compliance, we're not taken seriously. these fits when have time didn't subside, the family went back to her doctor to try and get a referral for another hospital. doctor mine will tell see,
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under 56 bits of petitioners, my mother back to the doctor to admit her to another hospital. the doctor got angry and said, you're not going to hospital, there's nothing wrong with you have to make this. then we were simply sent home. you don't know how to go sick. sailed we kept all the paperwork. she contacted the practice 6 more times, becoming increasingly desperate. why this point's gonna mother had tubes and fever? one candle for me is in the pub fenton stance. you can't keep bobbing off a patient to the saying, they just have depression. there are many possible investment. i can understand that even as a general practitioner, the 1st thing you do is look at the test results from the hospital, them on it before. that doesn't matter. if you see something is wrong that you can say ok, i don't know. and the issue 5, which is i'm going to refer you to hospital, i'm was kind of, well that's not what happened to this one municipal come instead,
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according to the family ramsey was told over the phone, but the doctor is the assistant. but she had depression and menopausal symptoms. it was only the point when she could no longer eat and drink that she finally got a hospital referral from the doctor. this time she was admitted to a clinic in her nose, 6 weeks off to ramsey. if this complained of pain, she finally got her diagnosis, advanced hot valve inflammation, adult trip this call, special hard to kind of kind of, she was indirectly involved with the case posted. it bounces on instagram a case of discrimination in the health care system that almost cost the patient to night. unfortunately, the hospital failed to carry out sufficient test, despite time levels of inflammation. instead, the patient was sent home with pain can let's,
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she saw several more doctors because she was still in severe pain despite taking painkillers. she was told she was exaggerating the problem as far and as do eventually this family hired a lawyer then now demanding compensation from the doctor and the hospital. but how likely are they to win the case? and then move kitchen bottles. and i'm, this is kind of what we have the possible treatment error during the hospital stay in the future. they should have investigated earlier and more thoroughly. and i'm, you know, physical to him with the, with the house at stuart street. and there's the doctor. i think is when she heard there was a fever and shows she should have reacted immediately on cummings only about a 3rd of all medical malpractice cases, a successful in cold humphrey. my racism really plays a role. a nice little suits,
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doesn't offline is expensive and dr. drew from my perspective, there are explicit races, cliches to play here with people with the migration background, supposedly exaggerate or even fix their pains. but the fact is that racism and discrimination is very difficult to prove this. give it some advice on that. it's been proven the racism is an issue for people applying for apartment, sol, jobs, racism in the gym and health care system has not been properly investigated, even though it can be a matter of life. so is it just a question of individuals who consciously or unconsciously behaves in a racist way? what is the problem systemic doctor or for his practice is that as a general practitioner, he often uses a post oxy mesa. this measures the patient's blood oxygen saturation based on light
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rays that penetrate the schemes. however, after years of experience, he no longer trusts the device. does the device look the same for every patient? and i go back and 9 know clearly not. it's often not accurate when measuring oxygen levels in people with dark skin tones. i don't always rely on that 100 percent too much pressure collected initially when you put them sent a whole bunch. would you use the post oxy mesa for a black patient to short of breath? very simple. you have it. i don't know if a patient a short of breath, i'd say, based on the symptoms, they need to hosp to check off. i don't was a lot of clear, i don't know. now that both of us do you have dark skin yourself? what is it? the device doesn't work. yeah, and that's in case you're right at the end of the day. it's not optimal for you.
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you can also control tomorrow women's lives, but if you know that the problem exists, come on, you can try to work around this because of what i'm attempt to do, what you can, but so there on to the negative surprise estimate visit the hash. the us study from 2020 show that dangerously low oxygen levels are almost 3 times more likely to go undetected in black patients. they didn't want to be a serious problem. the became especially acute enjoying the global cubic 19 pandemic. the, the reason why the pulse oxy mesa doesn't always give reliable readings is because it was designed for white skin. suppose it know a prime example of structural racism in medicine. more on fixed lifetime, the doctor is not before he is aware of the obstacles his patients face and does his best to work around them. giving
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a patient the attention they need when it's a language barrier, for example, is time consuming. it can take longer than the 8 minutes adult to spends on average with the patient in germany. got off the according to the professional code of conduct physicians, patients must be treated equally due to the. yeah, put all day been even in japan, we have come to talk to might tell a patient to come back with an interpreter. would you even the most doctor speak english, one this can affect diagnostics. basically. so yes, most of the diagnosis and how the condition develops. it gets much worse as a result, given the someone from in the waiting room, we ask patients about their experiences. and the then when you're alone with the doctor, they talk to you weirdly. like you're a foreigner in their house and then they you take and serious say here, yes,
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i'm taken seriously and that's why i feel more comfortable here. part of our proof of these kind of being much in english or my cheese. also, i see the recent study clearly shows the effects of racism among black patients. 62.8 percent too late treated worse than others. i just think of this if you had mentioned on it. that's christ tom. what about i think that we humans all have the right to be treated well by other people who we will need to be aware that we don't benefit from treating other people was it doesn't make us better. i mean, different stuff. it doesn't make a strong distinguish presidents. it doesn't make a small to even edition is based off of it. it just homes of the people who isn't tend to get into your facing watch all the line fun home interest and also do but
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not why does the health care system filed reflect out of the society? he's and medical equipment appears to be biased and people with acute health problems of being sent home the system that's supposed to help everyone equally is actually pushing many at risk. it's a problem that needs to be addressed as it's routes. the gaps and the systems start with gaps in education. here in rust, all kinds of medical students want to change. this is john asked us not to use his last night. he fused the 5 right, my target same problem. jesus starts with medical literature, start off to learn about dermatology and heart disease patterns, luke, exclusively,
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in terms of white skin and reduce the conquered. not all patients are going to be white twice on hold. this means we can overlook diseases, misdiagnosed and in the worst case. so let people die comfortable. just sending disease where this is particularly noticeable was but what it was, it came about an immediate, it's an issue with lane disease and also with anemia. some to some symptoms are detected using a visual diagnosis was august of these will look different on black skin or probably they look on different skin colors and it's something you have to learn and on hold problem. because most one can see and how this looks like a round top. you can, how do you incorporate this noise? the sudden i talk most, i'm fond of that you have to look for the teaching materials are research online, has the students have to make an extra effort on the phone? and if you don't have the time and energy, because you don't learn it, remember, these are private as an educational gap and how that on acceptable out on purpose and look at the i just want to talk about those ignites can be dangerous.
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take a rush that could indicate a dangerous disease, like shingles, measles, i didn't mention it, but then if we overlook people, we overlook their problems. sincere needs assessment and but health care is a basic right when we've made this our mission, i'm viewing at least in german english. all you have to conduct a sleeper sofa. only one medical school has adapted it's teaching in germany, most cost loads. the medicine considered too heavy over the a documented office guns not argument doesn't hold up is fine. and the federal association of medical students has taken a clear position like that. we want racism to be addressed and teachers get to that . and then they have a vision belongs to the student initiative critical medicine milestone. they want to see the topic of racism in medicine addressed in present day,
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which is historically in the not sierra the initiative is organized a workshop on discrimination in medicine. this is the 1st time that this topic counts towards the degree. everyone here says they've encountered incidents of every day racism in hospitals, but uh, yeah, i'm system just bought into mobiles. this is tim for him to have how kind of a mediterranean does he have on speaker because it was used in front of me in front of logistics stuff that someone said of a patient who didn't speak jim and looked at him are in no cause low the taking, etc, etc. ratings hadn't no idea how to respond and stuff. i actually have a so the, the mean i couldn't see the patients a stuff didn't cuz it was i supposed to do with the hotel. i know the 1st time that you've switched to that, and this was a person by them who was in pain there. because when you have to cut some
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mediterranean disease, a discriminatory and devices to that still bad to, to round back. but on palm harbor florida, on doctors often pre selected patients on the basis of for names. the idea is, i don't want to treat that patient because they probably don't speak german depressed department doesn't want it as a discussion about racism. once it says a, we talked to participant arenas, jury the hi. i mean handle upin. the z retails is racism, and delivery rooms isn't. warranty recognized as a problem. she hopes to change this step. this will cost us both. must emphasise fan every monday. so that's cool. i think the word racism makes it home a try that will. but if we use the term it's the pressure to assume it would be
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easier to talk about racism is something shipped to food topics. yeah. think of right wing extremist of as many of nazis and design and steven, but the most popular phone, usually stuff with these midwives have witnessed races in between to see who gets a place that can be highly stressful. and staff have to cope with a lot of people under stress are more likely to react in a way that's racist. reacting in a sensitive way is not your pay great. you're paid to look after 5 women at one time. because my, as if i'm us, your 1st reaction is always, oh, why was being racist? i'm, i don't mean but then when you think deeper, you realize that you do have to sit and so nothing still to new. a new start to
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wonder why stuff taken good or this week. and then i'd say there are colleagues who have been in the profession for a long time. who don't have that self awareness. the force is they can be very defensive if you talk to them pointed out to them, they'll say, well i didn't mean it like that. do you have any sort of mind? i think it's good if clinics also ricky in the training courses and again, it's a question of time and money and ultimately hospitals will to change the premises like hasn't been the same since the heart valve in fiction. she tells me today she has a mechanical heart valve, the inflammation and become so fat. antibiotics didn't work
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after high risk operation and actually in her leg the and she had to have emergency surgery since then her right leg has been up. she has to be careful not to strange. that's one of the reasons why she had to give up work and leave worship like beam scientists. and we shall we have them get this on shaky the can. i feel empty inside the gym. useless. i have nothing to do. i know what you what was my 2nd time now? it's gone 1st place said durham ken today she's at a checkup appointment in the same hospital where she had heart surgery. yeah. as i look to be receiving as to be honest, i mean, she doesn't have hope,
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she says she thinks things won't get better. the con, sites less the month to put to the doctor. she says if they had recognize her, her problem earlier in the for like would be okay. this way, please enter that. you can put your things that i'm able to. she wasn't so she didn't even see his ruptured leg archery. the doctor checks the blood circulating properly. the shoes i gave this looks good. it's turned out well placed equal partners to it. i'm so glad i can't believe there's positive news because i know you can see the pub circulation is fine. but when you press here like this other, great, because the good news and thank you very much, the but the
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trauma runs dates to the family, hopes the lawyer will make sure ramsey is compensated for who's suffering. it's kind of that the, you have to have a couple of for my them all the money in the world won't bring back my mother's heart valves and to the, for the, for us, it's about these people being penalized but they might not get what they want lawyer ma, so silly tells me the doctors that are on the launch do to apologize for medical malpractice alpha of course you see if they did their liability insurance might refuse to cover the costs for $532010.00. and this means that they usually refrain from comment and don't apologize psycho in the sense of admitting responsibility. let's see. i understand the source question, the, this is why patients often end up taking the cases to quote,
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the human dental vision of miss on the many clients wouldn't take legal action if doctor is admitted, responsibility is august the and also it's a both medical malpractice, almo, but it's also but this ignorance and this lack of sensitivity on the part of medical personnel. a lindsey, for example, law school sites and heard that lack of trust is reflected in the gym and white study which shows the 12.8 percent of most. and women avoid or delay seeing a doctor for fear of not being taken seriously to seek it is 6.3 percent for women who are not affected by racism is in the because on test supplies that we see, especially in the health sector fall in the night when someone experiences discrimination and racism to pass, their trust disappears up and we're losing these people and they're turning away
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from the health care system to suppose to protect the top of what to mention fits media on mon deed, getting the apology for what happened to her in december 2021, she went to a hospital in frankfort with severe stomach pain. a scene you talk to soon i or have ms. i saw his eskimo mishaps of the mileage mass and so actually he just didn't take me seriously. i told him how i was painted in my by have the impression that he was taking it seriously and, and i tell you that binds you afford us to his insight. i kept insisting the pain wasn't no more hold on. he said to me, well, be glad you're here, haven't because we know amans. you'd be dead by now. if you were in africa, twins tech. i was upset by the idea that i should be great. so i'm allowed to be here for like
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a stomach bug us. we use line dogs. can she grew up in germany that knows all too well what it's like to be perceived as different items and it's vice. this is and by this new victory says, this list i knew it was serious because i was in so much pain. and then he said that your jasmine is really good. that's high. i think it was like, just haven't listened to anything like that. bad to have also to assist in this. all i noticed was how i spoke gym and my knowledge. and that's a problem that's as best as best to blame that from a local politician. mine was so shocked that she posted a video and instagram from the hospital test this how it's how you smoke this also? no. my, i asked him is the pay numer schmidt? and he said, you know, my pain is never normal, but you will come to actually, it has come out with it better than other people. so it's terrible to be at most of
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these people. so you've got most of the political scene was a human being co pay that's much see in the video, got hundreds of thousands of views and the barrel of hateful comments to upset the don't just shouldn't put you down the monkey. you'd have like a pre historic african with that face. are you walking upright yet or on all fours? like a primate mon also received hundreds of messages from other people who had experienced racism in the health care system. then me a good amount of glass of hoyt, if it happened to me today, the snow, i do is to get some excess drawing attention to the problem is the only way we have against racism. i'm the voucher trust the top as well. and but the phone and the impact on the her story took an unexpected turn. the doctor
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apologized. mon is convinced that this only happened because she's a politician. she also managed to get the hospital to organize anti racism workshops for it stops or is the might not all stop a dies the my tell us because pointing out what's happened is on an individual level between people and that when this is unacceptable and ignorant, but the problem is also structural. it's institutional, it's one, it's the university's is the hospital and snacks, like bodies, happy life humanized, like colonial assembling. and this was an mentally spice of scientific progress medicine. it seems in many ways to be stuck in the 19 sixty's. it's no arms, no longer reflects out of the society. when do the district high rockies that make
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change so difficult come from some of the contemporary health care systems in equities have deep roots. as medical historian, city boston explains this and stuff this across both pieces yesterday and we couldn't, science can advance very quickly once there's new research on about it can take a long time for structural change to happen in god's found it as a sort of using those in germany's, until the end of the 19 sixty's, only a few people have to say in hospitals, had unlimited power in this thing. they made all the decisions. that's in the 1st months that changed in the late sixty's. but it takes generations to change structures, me. so i just talked one done goodness, i presume. and of course in a system in which people are earning very well in the future is going to be very hierarchical. indeed, as soon as opinions tutton, texas tend safety high so,
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so in the room at the medical history museum and handbook felicia austin should slice on milky chapters in the history of gym and medicine, u. d. that's it. and that's for this shift to then be the teams, for example, the history of racial prejudice funding or even i could alms of german science contributed to racist views of black people, the opportunity and kind of take renown. jim and physician and micro biologists rather call a conducted drug trials in a former british colony in east africa. many people here suffered from sleeping sickness call, experimented on them using a remedy containing arsenic. his goals together dos for the treatment, pharmaceutical industry, and once and whatnot. it to the pizza stuff. concord, people that call to should robert cox experiments with sleeping sickness. patients
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led to blindness trials to police and what he called concentration camps. patients were crammed together and treated until they no longer should symptoms of the disease and kind of people try to escape and it's like they were held by force also by some massive force judgements from, from one co test. if he's remedy on more than a 1000 people a day, many died in the process to precise fee cuz i'm not sure the fish to that thoughts and these experiments play a very important role in the history of the german pharmaceutical industry has been full. it was a precursor to antibiotics, one's an active ingredient is still in use today. i hate to push a nobel prize winner robot call conducted research to treated black patients a sub human simmons,
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which these are forced to them from the on gives us some snaps fingers. early evidence of this idea that black people are insensitive to pain taught all it was a factor in the beat, but never get tennessee of slavery high spots i mentioned to them. and the idea was widespread of the time that black people were insensitive to maintenance and it was used to justify physically harming the workers as a target this sunday as business. so if it were already scientific arguments against that idea, come said people, sensitivities of them are all the same guys over these ideas persisted. he's a student is a forced at, on the height is on sign in. and they remain damaging illustration by mary on mom's case. the problem of racism in the gym and health care system has come to the attention of the handbook chamber of
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physicians, president pet drum and mom. it says it's don't seem to be discussed this all the tests here in his own pod space is because i'm quite, i think that in the health care system as a whole, we often have difficulty embracing change with a to a certain extent around there are society in society as a whole, does this have to be done to is find it easy to deal with painful question in progress. this means that we need us. a veterans for the future going on for the to quit certainly won't be easy to most, most one of the shots of america by the societies of houston office on fall side. the organization now has an anti racism, counseling center. cases of discrimination are upholstered from all as a germany, in particular by doctors was problems that work the mommy favors a gentle approach is covered as this show on, is it there should be like this,
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the effect of a tough and then i think it's very difficult by deal tony for those affected most control. so for those who hacked and racist way, so knowing they are not, it's not always easy to be confronted with them. that's exactly what i think we need to be careful with all criticism that we need to strike the right tongue. so we don't tiny, and i my whole thing designs and otherwise is nothing will change to the lot of people will become increasingly popular items for how to fund off on the parentheses. family, any changes or ready to light the damage cost is give us a simple it's still not clear with the show ever get the apology. she wants to get us started and some people should be listen to only no matter where they come from. no one should be putting to signs from you all i want is my health
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to face didn't jim niece, health care system has been shaken for good the be are own health advocates by turning into your own ex best when you're without any fiction with no supply be active, the way in good shape. 30 minutes. oh d w the
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we say they're never getting up to sign every weekend on d w. they 1st into our is whenever they feel like it's kind of cool to sign a session and pay most to pieces in this guy that have most and many on including the us. if the volume, the, how do they do in the secret life that starts may 22nd on dw, the
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w news line from berlin. israel orders, new evacuations in both in north and the south of gauze of thousands of pals to me is that already fled the southern city of rough off as israel and prepares to expand its operation in pursuit of coma. also coming up the cranes presidential. and there's a lot of cases, a fierce battle is underway in the heart of region after russia. surprise assault opens a new front in the war and controversy. here's the euro vision song, contest and sweden. one of the favors is banned from rehearsals over and alleged
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altercation casting downs on whether he'll even appear on stage to.